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Viewing the Visitor Details

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To view the details of a visitor,

  1. Launch the Banckle Chat App and click the Visitor Monitoring tab.
  2. From the Online Visitors section, click on the desired visitor's row.
    The visitor's row expands to show the details.
You can update following values, if required.
  • Name: view or edit the name of the visitor.
  • Email: view or edit the e-mail address of the visitor.

Once you enter the values you can click Save to commit the changes.



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