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Viewing the on going Chat Session of any Operator in Plain Text Mode

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Viewing the on going chat session of any operator in plain text mode,

  1. Launch the Banckle Chat App.
  2. On the Supervise tab, click any online operator under Online Operators section.
    The list of online visitors displays with whom an operator is having chat.
  3. Click, any visitor to view an on-going chat transcript.
    The on-going Chat transcript Screen displays on the right hand side.
  4. Click, Toggle button to convert the chat transcript into Plain Text Mode.
    The chat transcript is converted into Plain Text Mode.
    You can find the Toggle button on the right top of the chat transcript.

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