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Viewing the List of on going Chat sessions for an Operator

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To view the list of an on-going chat sessions for an operator,

  1. Launch the Banckle Chat App.
  2. On the Supervise tab, click any online operator under Online Operators section.
    The list of online visitors displays with whom an operator is having chat.
  3. Click, any visitor to view an on-going chat transcript.
    The on-going Chat transcript Screen displays on the right hand side.


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