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Live Chat

Viewing Previous Conversations with the Same Visitor

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You can view the previous chat sessions only if there are any.

To view the previous conversations with the same visitor,

  1. Launch the Banckle Chat App.
  2. From the Live Chat tab, click the Conversation tab.

    The list of previous chat sessions with the selected visitor displays.
  3. Click any item from the list.
    The corresponding chat session launches in a dialog.

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