Access Keys:
Skip to content (Access Key - 0)
Live Chat

Viewing a Specific on going Chat Session of any Operator

Skip to end of metadata
Go to start of metadata
Enter labels to add to this page:
Please wait 
Looking for a label? Just start typing.

To View an on-going chat session of any operator,

  1. Launch the Banckle Chat App.
  2. On the Supervise tab, click any online operator under Online Operators section.
    The list of online visitors displays with whom an operator is having chat.
  3. Click, on any specific visitor to view an on-going chat transcript.
    The on-going Chat transcript Screen displays on the right hand side.



Adaptavist Theme Builder (4.2.0) Powered by Atlassian Confluence 3.3, the Enterprise Wiki