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Update a Specific Canned Message

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For information regarding the entities used in the Canned Messages CRUD, please visit Entities Used in Canned Messages CRUD page.

You can update a specific canned message by using the following command(s):

Commands:

PUT /em/api/canned-messages/{id}
PUT /em/api/canned-messages/{id}.xml
PUT /em/api/canned-messages/{id}.js

Request in XML:

  <canned-message>
    <name>New Message</name>
    <text>New Message</text>
    <shortcut>nm</shortcut>
    <active>true</active>
  </canned-message>

Request in JSON:

{text : "New Message", name : "New Message", active : true, shortcut : "nm"}
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