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Live Chat

Switching between Visitor Conversations

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To switch between visitor conversations,

  1. Launch the Banckle Chat App.
    The Banckle Chat home screen displays.
  2. From the Banckle Chat home screen, click the Live Chat tab.
    The Live Chat tab displays.
    You can only chat with a visitor once you accept the chat request. The Live Chat tab displays the chat area where you can communicate with the visitor.
    In the Visitor Monitoring tab, accept multiple invitations from the visitor. Doing so, multiple tabs appear beneath the Chat Box in the Live Chat tab.
  3. From the Live Chat tab, click on the desired name of the visitor tab.
    The chat box for the selected tab displays.

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