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Live Chat

Sending Proactive Invitation to Online Visitors

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To send proactive invitation for chat to the online visitors,

  1. Launch the Banckle Chat App and click the Visitor Monitoring tab.
  2. From the Online Visitors list, click Invite against the visitor whom you want to invite for a chat session.
    The chat invitation is sent to the corresponding visitor.
Once the Online Visitor accepts your proactive chat invitation, you are redirected to the Live Chat tab where you can have the chat session.


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