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Live Chat

Searching for the User

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To search for the user,

  1. From the Banckle Chat home screen, click Settings.
    The Banckle Chat Administrator home screen displays.
  2. From the Banckle Chat Administrator home screen, click Departments.
    The Department Settings screen displays.
  3. From the Department Settings list, click your desired department row.
    The particular Department area expands.
  4. In the Search area, enter the following information:
    • Keyword: enter the name of the user to search.
  5. Click Search icon.
    The search results are retrieved.



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