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Saving Notes about a Chat Session

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You can not enter notes for a chat session that is closed.

To save notes about an an-on going conversation,

  1. Launch the Banckle Chat App.
  2. On the Live Chat tab, select the chat session for which you want to save the notes.
  3. On the selected chat session, click the Details tab.
  4. In the Notes field, enter the desire notes and click Save.
    The provided notes are saved for the corresponding chat session


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