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Introducing the Canned Messages Screen

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Introducing the canned messages,

The Canned Messages screen allows you to view your predefined messages for Banckle Chat. You can also edit, delete, refresh and add a new canned message using this tab.
Screenshot: Canned Message Settings Screen

The canned messages settings screen consists of the following:

  • Canned Messages Bar
  • Search Bar
  • Canned Messages List
Canned Messages Bar

The Canned Messages bar allows you to manage your predefined messages. Following features are available:

  • Refresh: refreshes the list of existing predefined messages.
  • Add: adds a new default canned message in the list.
    You can change the default canned message details by clicking its row.

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Search Bar

The Search bar allows you to search for the existing canned messages. Following features are available:

  • Keyword: enter the keyword for searching the canned messages.
  • Search Icon: click to retrieve results based on your specified criteria.

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Canned Messages List

You can view the details of the canned messages that are currently available. You can delete the existing canned messages by clicking Delete icon.

You can check/uncheck the Active box against any canned message to include/exclude it in the Live Chat session.

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