From the Extensions menu, click Install/Uninstall.
The Extension Manager screen is launched.
From the Upload Package File section, click Choose File.
The open file dialog is launched.
Locate the zipped file for Banckle Chat Module for Joomla and click Open.
The selected file path is displayed in the Package File field.
Please make sure that the Module file is zipped.
Click Upload File & Install.
The selected zipped file is uploaded and installed.
If you get the warning Failed to move file., please check that you have correct FTP rights for the Joomla website.
If you get the error Another module is already using directory:, it means that someone has already tried to install the Banckle Chat Module for Joomla on this website and so you need to remove that file first.
On the Extensions menu, click Modules Manager.
The Modules Manager screen is displayed.
From the Module Name column, click Banckle Chat.
The Module screen is displayed.
In the Details area, select Yes from the Enabled field.
In the Parameters area, copy the Banckle Chat Widget code in the Banckle Chat Widget Code field and click Save.
The Banckle Chat Module for Joomla is successfully installed and enabled on your Joomla website.