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Integration with Drupal6

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Before the Integration

Before integrating the Banckle Chat widget, you need to make sure that:

  • You have a Banckle Account.
  • You have an account with Administrator privileges at Drupal6 for your Drupal6 website.
    For integration on Drupal 7.0 or higher, click Integration with Drupal 7.0
  • You must enable cURL extension.

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Integrating the Banckle Chat Widget

  1. Launch the Banckle Chat app and sign in.
  2. First, you need to copy Banckle Chat widget code. To copy this code, see "How to copy live chat widget code"
  3. Once live chat widget code is copied, then sign in to your Drupal6 website in a new window/tab.
  4. From the menu, click Administer.
    The Administer page for your Drupal6 website displays.
  5. From the menu, click Site Configuration.
  6. Click Input Formats.
    The Input Format page displays.
  7. Click Add Input Format at the top of the page.
    The Add Input Format page displays.
  8. Specify the input format Name.
  9. Uncheck all the checkboxes.
  10. Click Save Configuration.
    The Configuration settings are successfully saved.
  11. Click Administer to go back to the Administer page.
  12. From the menu, click Site Building, then click Blocks.
  13. Click Add Block at the top of the page.
  14. Provide the following information:
    • Block Description: enter a brief description of the block.
    • Block Title: enter the title of the block.
  15. In Block Body, paste the widget code copied from Widget Code tab.
  16. From the Input Format area, select New.
  17. Click Save Block.
  18. From the Blocks page, set the visibility option for your widget.
  19. Click Save Block.
    The Banckle Chat widget is successfully integrated into Drupal6.

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After the Successful Integration

You have successfully integrated the Banckle Chat widget at Drupal6.

Sign into Banckle Apps and then go to Banckle chat to start chatting with your visitors through Banckle Chat widget.

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