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Live Chat

Initiating a Live Chat Request

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For describing this process we are going to use our own website Banckle Dot Com as an example.

To initiate the live chat request,

  1. From any page of Banckle Dot Com, click Chat with Us.
    The Start Chat dialog launches.
  2. In the Start Chat dialog, provide following information:
    1. What's your name?: enter your name.
    2. What's your email address: enter your email address.
  3. Click Chat Now.
    The chat request is sent to the Banckle Chat Queue List.
    Any available operator can respond to your Live Chat request.



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