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How to use your own email address for offline message responses

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Access Banckle Chat application and follow below mentioned steps to use your own email address for offline message responses:

  1. Click Settings option from the left navigation panel. This shows Settings page.
  2. Click Email Server available under Customization section. This shows Email Server page.
  3. Select required option from Configure Email Server drop down.
  4. Select Gmail. This populates SMTP Host Address, SMTP Port accordingly.
    Note: Gmail selected as an example and you can select any email server available in the Configure Email Server dropdown.
  5. Enter user’s email in Email User field.
  6. Enter user’s password in Password field.
  7. Enter email address in Sending Email Address field.
  8. Enter name in Sending email name field.
  9. Enter email reply address in Sending email reply address field.
  10. Click Send Test Email button. This sends test email to your email address successfully.
  11. Click Save button. Email settings are saved successfully.


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