Access Banckle Chat application and follow below mentioned steps to redirect visitors to another website page from offline widget icon:
- Click Settings option from the left navigation panel. This shows Settings page.
- Click Widgets available under Managing Widgets section. This shows Widgets page.
- Click any widget available on Widgets page.
- Click Preferences tab.
- Click Offline Message. This expands offline message section.
- Select Navigates to customized page when no operator online checkbox and enter page URL in input field.
|Enter complete URL with prefix of http:// or https://|
- Click Save button. Settings of Navigates to customized page in case of no operator online saved successfully.