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How to redirect visitors to another website page from offline widget icon

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Access Banckle Chat application and follow below mentioned steps to redirect visitors to another website page from offline widget icon:

  1. Click Settings option from the left navigation panel. This shows Settings page.
  2. Click Widgets available under Managing Widgets section. This shows Widgets page.
  3. Click any widget available on Widgets page.
  4. Click Preferences tab.
  5. Click Offline Message. This expands offline message section.
  6. Select Navigates to customized page when no operator online checkbox and enter page URL in input field.
    Enter complete URL with prefix of http:// or https://
  7. Click Save button. Settings of Navigates to customized page in case of no operator online saved successfully.


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