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How to generate Live Chat transcript link

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Access Banckle Chat application and follow below mentioned steps to generate live chat transcript link:

  1. Click Transcripts option from the left navigation panel. This shows Transcripts page.
  2. Select a chat available on Transcripts page. This shows the complete chat transcript.
  3. Click Generate Transcript Link button. This generates the permanent link of the chat transcript and shows the link/URL below the button.
  4. Click on the Permanent link. This shows the complete chat transcript.


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