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Live Chat

How to configure positioning and behaviour of a live chat widget

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Access Banckle Chat application and follow below mentioned steps to configure position and behaviour of a live chat widget:

  1. Click Settings option from the left navigation panel. This shows Settings page.
  2. Click Widgets available under Managing Widgets section. This shows Widgets page.
  3. Select required widget from Widgets page.
  4. Select Preferences tab.
  5. Select Widget Position. This expands widget position section.
  6. Select required position of the widget from drop down list.
  7. Select or unselect Allow widget to drag checkbox.
  8. Select or unselect Moveable floating chat widget checkbox.
  9. Select Widget Behaviour. This expands widget behaviour section.
  10. Select or unselect Show widget at start up checkbox.
  11. Select or unselect Minimize widget at start up checkbox.
  12. Select or unselect Hide widget when operator are offline checkbox.
  13. Click Save button. Widget position and behaviour is saved successfully.


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