Access Keys:
Skip to content (Access Key - 0)
Live Chat

How to configure live chat audio and visual notifications

Skip to end of metadata
Go to start of metadata
Enter labels to add to this page:
Please wait 
Looking for a label? Just start typing.


Access Banckle Chat application and follow below mentioned steps to configure live chat audio and visual notifications:

How to Configure Banckle Chat Audio Notifications

  1. Click Settings option from the left navigation panel. This shows Settings page.
  2. Click Sound Notifications available under Customization section. This shows Sound Notification page.
  3. Select sound from drop down list for each event type.
  4. Adjust volume for each event type.
  5. Click Play button to playback sound of the event.
  6. Click PLUS or MINUS button to increase or decrease the loop times of the event.
  7. Click Save button to configure the live chat audio settings.

How to Configure Banckle Chat Visual Notifications

  1. Click Settings option from the left navigation panel. This shows Settings page.
  2. Click Browse available under Marketplace section. This shows Marketplace page.
  3. Click Chat Notifier available under Browe Plugins section. This shows Plugin Configuration popup of Chat Notifier.
  4. To download the Chat Notifier, click download link available on Plugin Configuration.
  5. Once Chat Notifier downloaded and installed, sign in with your Banckle account credentials.
  6. Right-Click on Chat Notifier and click Options to check different notification types.
  7. Sign in to Banckle Chat web console to perform live chat.
  8. Chat Notifier will show notifications of chat requests and new messages from visitors, and chat transfer request from operator.


Adaptavist Theme Builder (4.2.0) Powered by Atlassian Confluence 3.3, the Enterprise Wiki