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How to change the display name of a live chat operator

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Access Banckle Application Dashboard and follow the below mentioned steps to change the name of a live chat operator:

  1. Click My Account option from the left navigation panel. This displays My Account page.
  2. Click Display Name link available under My Profile section.
  3. Enter or update already added name in Display Name field.
  4. Click Save Changes button. This changes the display name successfully.

Note: Any name entered in the Display Name field will be used in Banckle apps. Your website visitors will see the Display Name in the live chat widget.



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