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Live Chat

How to change or customize the live chat widget icon

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Access Banckle Chat application and follow below mentioned steps to change or customize the live chat widget icon:

  1. Click Settings option from the left navigation panel. This shows Settings page.
  2. Click Widgets available under Managing Widgets section. This shows Widgets page.
  3. Select required widget from Widgets page.
  4. Select Widget Code tab.
  5. Select Online link image. This displays Open window to select image file. (Select image file size less than 64KB)
  6. Select image file for Online, Busy and Offline one by one. After uploading, the updated images are displayed properly under Set widget images section.
  7. Click Select Images from Library button. This displays Select from design library popup page.
  8. Click Select button of required design. This hides Select from design library popup page and selected design/icon displayed under Set widget images section.


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