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Live Chat

How to add or edit a live chat widget

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Access Banckle Chat application and follow below mentioned steps to add or edit a live chat widget:

  1. Click Settings option from the left navigation panel. This shows Settings page.
  2. Click Widgets available under Managing Widgets section. This shows Widgets page.
  3. Click ADD WIDGET button.
  4. Click General tab under New Widget section.
  5. Enter name for new widget in Name field.
  6. Enter website for new widget in Website field.
  7. Select checkbox of required department.
  8. Select checkbox of subscription.
  9. Click Save button. This adds new widget.
  10. Select required widget available on Widgets page.
  11. Select General tab under New Widget section.
  12. Edit widget as follow:
    1. Edit name in Name field.
    2. Edit website in Website field.
    3. Select or unselect checkbox of required department.
    4. Select or unselect checkbox of subscription.
    5. Click Save button. This updates widget.
  13. If you do not want to edit widget then click Cancel button.


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