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How to add new or edit existing canned messages

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Access Banckle Chat application and follow below mentioned steps to add new or edit existing canned messages:

  1. Click Settings option from the left navigation panel. This shows Settings page.
  2. Click Canned Messages available under Customization section. This shows Canned Messages page.
  3. Add new canned messages under Add New Canned Message section as follow:
    1. Enter name in Name field.
    2. Enter shortcut in Shortcut field.
    3. Enter canned message in text area.
  4. Click Add button. This adds new canned message successfully and listed on Canned Message page.
  5. Click any existing canned message. The clicked canned message is shown in Edit section.
  6. Edit canned message under Edit section as follow:
    1. Edit name in Name field.
    2. Edit shortcut in Shortcut field.
    3. Edit canned message in text area.
  7. Click Update button. This updates canned message successfully.


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