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How to add and rename and delete a department

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Access Banckle Chat application and follow below mentioned steps to add, rename and delete a department:

  1. Click Settings option from the left navigation panel. This shows Settings page.
  2. Click Departments available under Managing Widgets section. This shows Departments page.
  3. Click ADD DEPARTMENT button.
  4. Enter name for new department in New Department field.
  5. Select checkbox of required operators.
  6. Click Save button. This adds new department and shows on Departments page.
  7. Select required department available on Departments page.
  8. Edit name of the department and click Save button. This updates department name.
  9. Click Delete button associated with each department to delete required department. This shows popup alert window with OK and Cancel button.
  10. Click OK button. The department is deleted successfully.
  11. If you do not want to delete the department then click Cancel button.


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