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Entities Used in Canned Messages CRUD

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Following is a list of entities used in the canned messages CRUD:

  • id: The unique id for this canned message. This is Read Only.
  • name: The name of this message.
  • text: The text of this message, the text will be inserted into operator's editor.
  • shortcut: The shortcut to insert this message. The shortcut must be started with a back slash **.
  • active: If the active is false, the message will not be listed in the automatic completion even when the operator has typed the shortcut.
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