To End an on-going chat session of any operator,
- Launch the Banckle Chat App.
- On the Supervise tab, click any online operator under Online Operators section.
The list of online visitors displays with whom an operator is having chat.
- Click, any visitor to view an on-going chat transcript.
The on-going Chat transcript Screen displays on the right hand side.
- Click, End button to end the chat session.
A dialog for ending an on-going chat session launches. Click Ok.
The on-going chat session of an operator with visitor is ended now.