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Ending an on going Live Chat Session of any Operator

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To End an on-going chat session of any operator,

  1. Launch the Banckle Chat App.
  2. On the Supervise tab, click any online operator under Online Operators section.
    The list of online visitors displays with whom an operator is having chat.
  3. Click, any visitor to view an on-going chat transcript.
    The on-going Chat transcript Screen displays on the right hand side.
  4. Click, End button to end the chat session.
    A dialog for ending an on-going chat session launches. Click Ok.
    The on-going chat session of an operator with visitor is ended now.

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