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Emailing the Chat Transcript

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To email the chat transcript,

  1. Launch the Banckle Chat App.
  2. From the Live Chat tab, click the Conversation tab.
    The list of previous chat sessions with the selected visitor displays.
  3. Click any item from the list.
    The corresponding chat transcript launches in a dialog.
  4. From the chat transcript dialog, enter the address of recipient in the Email section.
    You may enter the email addresses of multiple recipients using semi-colons( ; ).
  5. Click Send Email.
    The chat transcript is sent to the specified recipients.



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