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Live Chat

Editing Visitor Details

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To edit the details of the visitor during a live chat session,

  1. Launch the Banckle Chat App.
  2. From the Live Chat tab, click the Details tab.
    The details of the visitor are displayed.
  3. As appropriate, provide the following information:
    • Name: enter the name of the visitor.
    • Email: enter the email address of the visitor.
    • Notes: enter any additional information about the chat session.
  4. Click Save.
    The visitor details are saved as per the specified modifications.


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