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Defining a New Canned Message

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To define a new canned message,

  1. From the Banckle Chat home screen, click Settings.
    The Banckle Chat Administrator home screen displays.
  2. From the Banckle Chat Administrator home screen, click Canned Messages.
    The Canned Message Settings screen displays.
  3. From the Canned Message bar, click Add.
    A new row is added in the grid.
  4. In the new row, enter following information:
    Click on the grid cell to edit it.
    • Name: enter the name for the canned message.
    • Text: enter the canned message text.
    • Active: select the check box to activate the canned message.

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