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Customizing the Sound Notifications

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To adjust or customize the sound notifications,

  1. From the Banckle Chat home screen, click Settings.
    The Banckle Chat Administrator screen displays.
  2. From the Banckle Chat Administrator home screen, click Notifications.
    The Sound Notifications Settings screen displays.
  3. In the sound notification settings screen, select the following:
    • Incoming messages: select the sound alert for new incoming message by the visitor of your website.
    • Chat requests: select the sound alert for the chat initiation request by the visitor.
    • New Visitor: select the sound alert for notifying you about the new visitors on your website.
    • Visitor Disconnection: select the sound alert to notify you that the visitor has left the chat conversation or is disconnected.
    • Ban visitor: select the sound alert to notify you that the visitor is banned from Banckle Chat.
    • Invitation accepted: select the sound alert for accepting the invitation of the visitor.
    • Chat Request: select the sound alert for requesting chat by the visitor.
    • Incoming Message: select the sound alert for an incoming message by the visitor.
      You can preview the sound selected for each control by clicking the Play icon. You can also adjust the level of sound to hear from the slider. Move the slider to the right for maximum sound level.
  4. Click Save.
    The new sound notifications details are successfully saved.

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