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Configuring PSI to chat with visitors

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To configure PSI to chat with visitors,

  1. Download and install the PSI.
  2. Launch PSI.
    The Account Setup dialog launches.
  3. On the Account Setup dialog, click Use Existing Account.
  4. On the Account tab, enter following information:
  5. Click Save.
  6. On the Connection tab, select the Manually Specify Server Host/Port check box.
  7. In Host field, enter chat.banckle.com.
  8. In Port field, enter 5222 and click Save.
    The Useful Tips dialog launches.
  9. Click Close and set the Status to Online.
    The Server Authentication message box is launched.
  10. On the Server Authentication message box, click Continue.
    The PSI is successfully configured and visitors waiting on your website are displayed in the list.


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