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Live Chat

Chatting to a Visitor

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To chat with a visitor,

  1. Launch the Banckle Chat App.
    The Banckle Chat home screen displays.
  2. From the Banckle Chat home screen, click the Live Chat tab.
    The Live Chat tab displays.
    You can only chat with a visitor once you accept the chat request. The Live Chat tab displays the chat area where you can communicate with the visitor.

  3. On the Live Chat tab, type your message and press <enter>.
    Your chat message is sent to the visitor.
    You can accept multiple chat requests from the Visitors Monitoring and chat with your visitors in parallel. Each visitor chat box appears separately in a new tab within the live chat tab.



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