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Live Chat

Banckle Chat User Guide

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You can start by exploring the Banckle Chat Dashboard. Check if you have any new messages or if someone has left offline messages for you. Learn how to check the archived messages. Want something more than just chatting?...explore the built-in charts to analyze the traffic of you website. Learn how to pro-actively invite your website visitors to chat with you and how to transfer an on-going live chat session to one of your colleagues. You can also learn how to ban any visitor IP for 24 hours or ban forever.

Getting Familiar with the Live Chat

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Working with the Dashboard Tab

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Working with the Live Chat Tab

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Working with the Chat History Tab

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Working with Lists

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Working as a Visitor

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About

Welcome to the Banckle Chat User Guide.

The Banckle Chat User Guide is for anyone who is using Banckle Chat. New to Banckle?...Don't worry just go through this guide and make yourself up and running in a flash.

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