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Welcome |
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We would like to welcome our readers to the August issue of the Banckle Collaborator Newsletters. As with every issue, we hope you have been growing to enjoy using all the apps in our Banckle Apps Suite. Banckle Collaborative and Social Apps are pivoted around the ideology to make the user's life and work easier, more efficient and more convenient. Everything about Banckle Collaborative and Social Apps speaks and reasons about and around convenience and increased productivity.
This month we have been working on improving many existing features, overhauling one of our most successful Apps of all time and extending our platform and Operating System (OS) compliance base. Our continual commitment towards our Marketplace Apps expansion effort is really starting to come through - enabling greater audiences to experience and enjoy the benefits of using Banckle Bancklewith every passing day. As always, information and news about the latest feature and functionality can always be found on the Banckle Collaborator Blog.
We would really like to take this opportunity to thank all of you for really starting to share your feedback, ideas and opinions at our Feedback Forum, powered by our very own Banckle Feedback Capture. Instead of having to interact with an intermediate layer of support personal that may take up time and delay you getting to the solution - at the Feedback Forum you get your technical questions answered directly and quickly by correspondingly responsible developers and members from the technical team. There is also a good chance that the problem or question that you share has already been answered by our team at the Feedback Forum. This ensures that you get your solution as soon as possible. We definitely urge our members to feel free and help other members. It's the collaborative effort that counts, after all.
This issue aims to get you up-to-date with all activities at Banckle during the course of August 2011. Like always, this newsletter showcases and summarizes all exciting new developments, updates, releases and features in Banckle Collaborative and Social Apps while highlighting the key performance tweaks and bug fixes made across the product line. Our main focus this month remained to allow an even wider audience to be addressed by your businesses, while allowing you with more control and customizability over your social and collaborative experience.
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Community Buzz |
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| First let us hear what's buzzing around the web when it comes to Banckle Collaborative and Social Apps:
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Feature of the Month |
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Banckle Live Chat's new and improved HTML-based version is out. The official version release number is Banckle Live Chat 2.0 - and it really is quite a step forward! This version resolves many issues that we had to sacrifice performance and reliability for due to the previously used Adobe Flex technology!
The new version enables and equips Banckle Live Chat with:
- Reduced system resource load at your end, paving the path for Banckle Live Chat on Mobile Devices.
- Enhanced features and more dependable deployment due to the widespread effectively of HTML technologies.
- Greatly increased stability, security and reliability.
- Better responsiveness and ease-of-use.
- A simple and minimalistic, yet aesthetic and state-of-the-art User Interface.
The new version enables and equips Banckle Live Chat with:
More notable features are related to handling Offline Messages (messages that website visitors and customers can leave for you when all live chat agents are busy). A few features and functionalities have been removed and shall be addressed in subsequent updates. The accuracy and reliability of Banckle Live Chat charts and reports has also been worked upon.
The new version enables and equips Banckle Live Chat with:
Read more details at the Banckle Live Chat 2.0 is here blog post!
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Corporate |
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| 25% Lifetime Discount extension: We announced a special discount for ex-DimDim users in our April issue, which was about to end on 31st August. We have extended this offer to allow ex-DimDim users to sign up for a 25% lifetime discount till 31st October 2011. Banckle Online Meeting is the perfect alternative to DimDim as well as other web-conferencing tools and apps. This feature comparison between Banckle Online Meeting and DimDim definitely proves that Banckle is the way to go! |
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| 20% Lifetime Discount for First 100 Shopify Users: We would like to reiterate the ongoing amazing 20% Lifetime Discount offer for the first 100 users of the Banckle Live Chat Shopify App.Our Banckle Live Chat Shopify App can be installed by users at their ShopifyeStores even right now, via the Banckle Live Chat page at the Shopify App Store. Banckle Live Chat brings a social and collaborative touch to your Shopify store, allowing you to engage your visitors and customers in interactive chat discussions while allowing you to view various details related to them.This offer allows ShopifyeShop owners to use Banckle Live Chat to bring a personalized touch to their customer interactions, at a simple amazing price forever! For more information read the Amazing 20% Lifetime Discount for first 100 Shopify users blog post. |
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| Milestone of 10,000 End Users: Banckle Apps have recently crossed the milestone mark of 10,000 end users! Remember do not confuse this with 10,000 registered companies that are applicable for our One Year Free promotion. At that front we are just ~1,400 companies away, as of today. For details, refer to the 10,000 registered Banckle users and growing! blog post. |
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| Banckle Online Meeting usage crosses 4,000,000 minutes: Banckle Online Meeting users are really putting their feet on the gas! We have reached 4 million minutes of usage much faster than expected. This means over 4 Million minutes of Online Meetings, Web Conferencing, Webinars and eLearning sessions have taken place using Banckle Online Meeting. For more details, refer to the Banckle Online Meeting crosses 4 million minutes of usage blog post. |
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Wishes Come True |
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Geek Steak |
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Buggin' No More |
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| Banckle Feedback Capture User Interface Bug Mitigation: A few minor UI and navigation issues in Banckle Feedback Capture have been addressed and removed. Banckle Feedback Capture now has an even more stable interface, as well as more reliable back-end operations. |
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| Banckle Live Chat and Banckle Group Chat fine-tuning:Fine-tuning and issue removal activity that has gone on throughout the previous month has resulted in much more stable and efficient chat apps at Banckle. Banckle Live Chat and Banckle Group Chat are now much better that ever. You will surely see some improvements and reintroductions of features that are being missed pretty soon! |
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Whats Tweaking |
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| Banckle Online Meeting's Improved Registration workflow: Banckle Online Meeting hosts can now send bulk invitations and manage registration and participation requests much more efficiently than before. For more details, please go through the Banckle Online Meeting's new and improved registration workflow blog post. |
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| Banckle Online Meeting Post Registration and Meeting Redirection: Banckle Online Meeting now offers a feature that redirects your meeting participants to the URL of your choice after meeting registration or after the meeting session itself! And that's not all! Once your meeting is over, you can automatically redirect the participants to your corporate webpage thus increasing the chances of sales or promotion! Read more about it at the Banckle Online Meeting - URL Redirection gives you the Edge You Want! blog post. |
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| Custom Email when Replying to Offline Messages: Banckle Live Chat now offers you the facility to setup your custom email address as the sender for replies to offline messages. This means you can setup any email you want and associate it with your Banckle Live Chat! This not only helps you communicate with your customers better but also gives you a corporate edge with your competitors! For more details, refer to the Banckle Live Chat 2.0 now with Custom Email Support! blog post. |
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Coming Soon |
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| Banckle Live Chat for iPad: Soon iPad users will be able to use Banckle Live Chat via specially developed apps for iPad devices.These apps will allow you to add a personalized 'touch' to your customer interactions. |
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| Banckle Live Chat for Android: Banckle Live Chat users will soon be able to use their Android smartphones to chat to website visitors and personalize their social interactions. |
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| Documentation and Video Tutorial Updates: Banckle Documentation and Video Tutorials at the Banckle Video Channel are being updated to match the latest set of updates and upgrades that have been happening around Banckle Collaborative and Social Apps. Presently we are working on documentation for Banckle Email Server and Banckle Feedback Capture. |
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| Banckle Online Meeting for Google Apps: We are all set to release a Banckle Online Meeting plugin for Google Apps that will allow users to use advanced administrative features of Banckle Online Meeting all within their Google Apps. |
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| Banckle Online Meeting for Microsoft Outlook: Soon we shall be launcing a Banckle Online Meeting plugin for Microsoft Outlook that will allow users to never miss a meeting session, eLearning class or webinar again! |
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| Banckle Online Meeting for Drupal: We are all set to release a Banckle Online Meeting plugin for Drupal that will allow users to use advanced administrative features of Banckle Online Meeting all within their Drupal websites. |
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Best of Blogs |
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| The ever bustling Banckle Collaborator Blog allows you stay in tune with the latest news and happenings at Banckle, by allowing you to be the first to know about new releases, features and announcements. The following posts highlight major happenings at Banckle in the past month of August:
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We would love to thank all of you for appreciating the efforts we are making, and for the increased interest and staggeringly high sign-ups at Banckle the past month! From the Banckle Team, Thank you for your valuable feedback, consistent support and continued interest!
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