Live Chat

Live Support for Magento

by Imran Anwar


Banckle Live Chat enables administrators and webmasters to instantly engage their website visitors; they can receive and respond to the communication from multiple users in a reactive and proactive fashion. It will also increase the interactivity and trust with the website visitor and will help you to increase sales and conversions.

Banckle Live Chat is emerging quite rapidly and we already have solutions for WordPress, Joomla, Drupal and Shopify. We are working hard to cover more and more third party platforms like Magento, Interspire and others like such.

Adding Banckle Live Chat to Magento:

Banckle Live Chat can be integrated to Magento very easily. Lets walk you through with help of screenshots.

  1. Sign Up with Banckle.
  2. Sign-in to apps.banckle.com
  3. Follow this video tutorial to get Banckle Live Chat Widget Code

After getting the widget code:

1. Login to the admin area.

magentoLogin Live Support for Magento

2. From the Admin Menu Click on System and then from the drop down menu click Configuration.

magentoSystemConfig Live Support for Magento

3. From the left Configuration Menu click on Design tab.

magentoConfigDesign Live Support for Magento

Magento Configuration Design

4. From the Design Panels Expand the Footer panel by clicking it.

magentoDesignPanel Live Support for Magento

Magento Design Panels

5. In the Footer panel copy the following code:

[php]

<style type="text/css">
#banckleLiveChatButton{position: fixed;width: 100px;vertical-align: middle;text-align: center;z-index:999999999 !important;}
.banckleLiveChatBottomLeft{bottom: 5px;left: 5px;}
.banckleLiveChatBottomRight{bottom: 5px;right: 5px;}
.banckleLiveChatTopLeft{top: 5px;left: 5px;}
.banckleLiveChatTopRight{top: 5px;right: 5px;}
#banckleLiveChatButton img{width:100px;}
</style>

<div class="banckleLiveChatBottomRight" id="banckleLiveChatButton">
<!-- Use the class as required for Bottom Left, Bottom Right, Top Left or Top Right to place Banckle Live Chat there -->
<!-- Banckle Live Chat Code Start -->

<!-- PASTE YOUR DEPLOYMENT WIDGET CODE HERE -->

<!-- Banckle Live Chat Code End -->
</div>

[/php]

And replace the script <!-- PASTE YOUR DEPLOYMENT WIDGET CODE HERE -->

With the Banckle Live Chat widget code.

magentoFooterPanel1 Live Support for Magento

For help regarding getting Banckle Live Chat online on your website, please watch this video tutorial.

Please feel free to provide us with your feedback by posting on our official feedback community or  You catch us on Live Chat support or send an email to support at banckle dot com for any inquiries.

Share and Enjoy:
  • services sprite Live Support for Magento
  • services sprite Live Support for Magento
  • services sprite Live Support for Magento
  • services sprite Live Support for Magento
  • services sprite Live Support for Magento
  • services sprite Live Support for Magento
  • services sprite Live Support for Magento
  • services sprite Live Support for Magento

Related posts:

  1. How to get Banckle Live Chat to float on your Joomla website
  2. Add Live Support to your Joomla website
 
 
 
 
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    [...] visitors, customers and clients at your Magento based website. For more details please refer to the Live Support for Magento blog [...]

  • http://banckle.com/blog/collaborative-and-social-apps/entry/2-million-minutes-of-usage-for-banckle-live-chat.html 2 Million Minutes of Usage for Banckle Live Chat! Banckle Collaborator Blog

    [...]   Magento [...]

  • http://banckle.com/blog/collaborative-and-social-apps/entry/total-banckle-live-chat-usage-goes-over-4-million-minutes.html Total Banckle Live Chat usage goes over 4 Million Minutes! Banckle Collaborator Blog

    [...] method, the Banckle Live Chat Drupal Plugin, the Banckle Live Chat for Interspire deployment, the Banckle Live Chat  for Magento deployment method and the more recent Banckle Live Chat iPhone App! These plugins/apps have allowed [...]

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