Archive for September, 2011
The Banckle Marketplace team is on fire! Not literally though! We are covering platform upon platform when it comes to our pilot apps i.e. Banckle Live Chat and Banckle Online Meeting. Banckle Live Chat is now available for Interspire Shopping Cart!
Interspire Shopping Cart is a feature rich, all-in-one reliable shopping card platform for your ecommerce websites and stores. Any business activity is incomplete when you cannot efficiently conduct live chat sessions with your website visitors and customers & provide them online customer support. This is where Banckle Live Chat comes in, and shines above its competition. It enables you to get more personal, collaborative and social with them and turn each visitor of your online shop into a customer.
Banckle Live Chat allows you to add a social touch to your website. Communicating with your website visitors and customers in real-time is now all really easy and effortlessly possible. We believe in empowering through simplicity, hence the intuitive interface of this app allows you to effectively perform live chat with website visitors while seeing their demographic location and performing countless other things!
To see how easy it is to install, remember to take a look at the instructions on deploying Banckle Live Chat on your Interspire Shopping Cart. You may also see the tutorial below for more details
Keep providing your feedback, suggestions and ideas at our Feedback Forum, powered by our very own Banckle Feedback Capture.
Banckle Live Chat is one of our recent focuses in our Marketplace efforts and we are pleased to announce the new and improved Banckle Live Chat Joomla extension for Joomla 1.6. The module can be downloaded from the Banckle Live Chat page at the Joomla Extensions library.
Using Banckle Live Chat module for Joomla 1.6 you can reach-out to the visitors of your Joomla 1.6 based website with more personal and collaborative way, in the same way as previously possible with Joomla 1.5 only with the added advantage of the features of Joomla 1.6. Banckle Live Chat fits right in with Joomla by allowing you to keep track of your portal/website visitors and chat to them interactively - while collecting their system and demographic information! Get to personalize your interaction with your website visitors and potential customers by always being just a click away! It will help you in walking them through your website, you can guide them about your products, motivate them to make a decision and the result will be a customer. So feel free to install Banckle Live Chat for Joomla on your websites, then sign-in to Banckle Live Chat and start chatting with your potential customers.
Note: Very slight changes were made to the related aspects (to Banckle Live Chat) of Joomla between Joomla 1.6 and 1.7 so this plugin also works with Joomla 1.7.
Keep checking the Banckle Collaborator Blog for latest news and updates, and share your feedback at our Feedback Forum.
The new and improved Banckle Live Chat 2.0 just reached 3 Million Minutes of Collaboration! 3,013,008 Minutes to be exact - at the time of writing this blog post! And if you remember, not so long ago we did predict this feat to occur exactly around this time period!
Today, we take pride in the fact that Banckle Collaborative Suite is coon becoming your number 1 choice for collaborating with your friends, visitors, business partners and customers world wide! Once again, on this great feat, we at Banckle would like to thank you for your endless support and admiration for the Banckle Collaborative and Social Apps.
And just if you missed, the new and improved Banckle Live Chat 2.0 now comes with enriched feature-rich that gives you the edge your competitors. You can now easily reply to offline messages your visitors leave behind in your absence. You can even re-direct these offline messages to your custom email address or your Banckle Feedback Capture forum and reply to your customer’s queries!
And that’s not all, Banckle Live Chat 2.0 is now also equipped with the custom sound feature that enables you to hear notifications for incoming messages, chat requests, new visitors, visitor disconnection and banned visitors alerts.
As always we like to thank you for making Banckle Live Chat a statistical success for us! Keep encouraging us so that we can improve and enhance the Banckle Live Chat for you. Do remember to keep us posted at our Feedback Forum!
Stay tuned for more at the Banckle Collaborator Blog.
Isn’t it a nuisance when the visitors come on your website and you are unable to attend to them even though you are available; however since you do not receive any notification or alert, you do not know what you just missed! That may have been a missed sales call!
The good news for all you folks out there is that the recently overhauled Banckle Live Chat 2.0 now comes equipped with the custom sound and volume control feature! With this feature in hand, you can now control your sound notifications for Incoming Messages, Chat Requests, New Visitors, Visitors Disconnection and Banned Visitors.
In case you wish to upload a specific sound clip of your choice for any of the possible audio notifications - all you need to do is select Custom0 or Custom1 and upload your desired .MP3 file for that notification.
To further assist you, there is now a Volume Bar present towards the top of the App's interface. This volume bar appears on all screens within Banckle Live Chat 2.0 application; enabling you to control the overall volume for all the notifications you receive within Banckle Live Chat. Notice this comes in handy if you are making a potential sale and do not want to be disturbed at that precise moment! Or if the ambient noise around you suddenly increases - all you have to do is slide up the volume!
Banckle Live Chat’s key to success lies in the easy to use User Interface (UI) that is aesthetically arranged so that the experience is a treat for your visitors and to your team of live sales and support agents. The application is easy to install such that even novice users are easily able to set-up and deploy Banckle Live Chat to their website/blog. Just in the recent past we announced, Banckle Live Chat 2.0 reaching 2 Million Minutes of collaboration. We are soon going to reach the milestone of 3 Million Minutes of Banckle Live Chat usage.
Thank you for making Banckle Collaborative and Social Apps a commercial success in such a short period of time! Keep encouraging us so that we can improve and enhance the Banckle Live Chat for you. Do remember to keep us posted at our Feedback Forum!
Stay tuned for more at the Banckle Collaborator Blog!
As previously announced in a blog post as well as in the June 2011 issue of the Banckle Collaborator Newsletter, Banckle Group Chat’s HTML version is here! And that’s not all! The new and improved Banckle Group Chat 2.0 comes with a whole lot of features that you simply cannot miss out! We will be highlighting the new Bar-based Public Chat room feature here in detail.
What Is It?
Banckle Group Chat now allows you to embed Bar-based public chat rooms on your website. All you need to do is simply copy the provided HTML code to your website and it’s just that simple! Your Bar-Based group chat is installed!
How Can It Help You?
Banckle Group Chat's new Bar-based Public Chat rooms allow you to provide a easy to use and secure platform for your website visitors to discuss your products and services with each other and you as well. The following features allow it to be perfect for all needs:
- Easy and Intuitive User Interface: allows you to manage your group chats easily without any complexity. In addition, you can hide or show the chat bar, view your chat rooms in Standard or Advanced modes, or simply collapse all your chat windows at once!
- Online Visitors Count: always be informed how many visitors are currently present on your website. You can also check whether the current online users are your registered members or guests!
- Chat Rooms: create as many chat rooms for your website as you want! In addition, there is a count of the number of chat rooms that you create on your website! These chat rooms can be navigated through by a vertical list of the currently available chat room names.
- Avatars: you may now select your favorite avatar for chatting! Yes, this not only intrigues your visitors to chat, but also is a good way to encourage some fun in your group chat sessions!
- Control Panel/Settings: take control of all situations! You can now update your chat room settings from the bar and be in constant control of your chat conversations, room ethics, themes, and other general settings! You can also restrict visitors while creating public group chat for freestyle chatting!
- Alerts and Notification: with the new alerts and notifications now receive audio and visual alerts on important visitor activity.
- Social Media Ready: Invite someone you know through your social media profile (Facebook, Twitter, LinkedIn, or even e-mail). All you need to do is specify their social media network and on Banckle Group Chat 2.0 does the rest for you!
So with these new features in place, what’s the wait? You simply must try this amazing product today!
Through Banckle Group Chat you can also:
- conduct secure group chat sesisons.
- get a high-level view of all your chat rooms in the Lobby.
- invite and block participants.
- keep a log of all your past chat sessions.
- quickly filter the chat transcripts by point-and-click columns.
- print, export and/or email the chat transcripts.
- search content through chat transcripts.
- quickly view the top 5 Active, Packed and Frequently Visited rooms.
How To Get It?
Please check how to deploy Banckle Group Chat 2.0 on your website. You can also simply copy the code to your website for your private chat rooms.
- Remember, to deploy the bar based public chat room on your website, you need to verify your domain!
Banckle Group Chat's Bar Based public chat room will only function properly on your website if your domain address is verified and the website you are deploying the bar based chat room to is located within the verfied domain.
To make the group chat accessible in Microsoft IE, please add the following code to the top of your webpage:
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
As always, stay tuned for more information about your favorite products at Banckle Collaborator Blog. You can also share Ideas, Praises, Problems and Questions at our very own Feedback Forum, powered by our very own Banckle Feedback Capture. At Banckle – you shape the future of Banckle Collaborative and Social Apps so don’t forget to participate!
The Banckle Apps server will be undergoing a few key infrastructure upgrades that are critical to provide robust services to all Banckle users. This update activity is scheduled for Sunday 09:00 AM till 10:30 AM (US EST). It should not take more than 1.5 hours and we should bring all Banckle Apps server online as soon as we finish the upgrades. Please plan your usage of Banckle Apps accordingly for your respective time-zone.
Feel free to contact us in case you have any question or query at or via our Feedback Forum.
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