Live Chat

Archive for the ‘Banckle.Chat App and API’ Category

Send Device Based Proactive & Automatic Chat Invitations with Banckle.Chat

by Shahzad Ashraf

Live chat customer assistance tools are a reliable and ever increasing mode of customer support. Customers don’t need to wait for an email response, they can get all their questions answered on the spot, in real-time. However, a good live chat tool needs an arsenal of productive and easy to use features. Translation, visitor monitoring, […]

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Announcing Banckle.Chat for WordPress v1.3.9!

by Imran Anwar

The ultimate goal of competitive and hardworking teams at Banckle believes in developing collaboration, customer satisfaction and highly productive applications. Our valued customers have always helped us grow in our particular work areas with their feedback and suggestions.Marketplace team at Banckle pleased to announce the newer version of Banckle.Chat enriched with latest version of Banckle.Chat APIs. How […]

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Banckle.Chat Announces Banckle.Chat App for Shopify

by Masood Anwer

Banckle.Chat application is for business websites that provide online customer support and live help in the cloud. For online chat and customer support, an impressive, visible, inviting and well positioned Banckle.Chat icon adds a great value. The appearance of the icon on your website is very important, hence it should match your website color scheme […]

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Improved Privacy Settings and Chat Sessions Management by Banckle

by Shahzad Ashraf

We process information only in ways compatible with the purpose for which it was collected or subsequently authorized by you. We take reasonable steps consistent with industry best practices, which are designed to help protect the privacy of information, from loss, unauthorized access, disclosure, alteration or destruction. Banckle.Chat recently introduced a number of improved security […]

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Data Obfuscation and Encrypted Live Chat in the Cloud

by Shahzad Ashraf

At Banckle, we are committed to providing a great user experience to our valued customers. As all our customer service tools are hosted in the cloud, we leave nothing to chance when it comes to the security of data and information exchanged or stored on our servers. We use 256-bit data encryption for information transmission. […]

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Use Banckle.Chat Offline Notifier for Chrome to recieve chat notifications while you are offline

by Assad Mahmood

Banckle.Chat Banckle.Chat is a live chat customer support app which helps you to monitor and interact with your website visitors in real-time. Banckle.Chat allows your website visitors to chat with you and empowers you to listen to your customers and resolve their issues on the spot. There is no need to keep your customers busy […]

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Get Chat Visitors and Operators Information in ASP.NET Application with Banckle.Chat for Cloud API

by Nausherwan Aslam

Banckle.Chat for Cloud is a REST based API and can be used with any programming language on any plateform. Banckle.Chat allows you to easily personalize the website experience for your vistors and helps you convert them in to potential customers. With simple HTTP Requests and Responses, you can manipulate the information and resources using the Cloud API. […]

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How To Access Offline Chat Messages and Block IPs using Banckle.Chat APIs?

by Saira Riaz

Banckle team has recently released Cloud APIs to help developers in creating new live support applications while enhancing existing apps to ensure the best customer services. Banckle.Chat is a web-based live chat application and is a huge part of this new release. Now, you can personalize your website visitors’ experience and turn them into your loyal customers. Whether it […]

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Banckle Apps Connections – Enhanced Web Conferencing Support in Live Chat Application

by Noman Ali

Did you ever want to have audio and video conversations with your live website visitors? Do you miss the ability to give live presentation and sales demos while using your current live chat service? Did you ever come across a scenario where you had to share your screen with your live customers or you had […]

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Banckle Apps Connections – Cloud CRM Solution with Enhanced Live Chat Integration, RESTful APIs and Intuitive Outlook

by Noman Ali

We are going to introduce you to the newly released Banckle CRM features and improvements. Most of the these valued additions have come in as a result of suggestions and feature requests by our users’ community of Sales Professionals, Support Representatives, CRM Developers, Supervisors and Managers. Let’s quickly jump into these new features and improvements […]

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