Banckle Remote Access
Banckle Remote Access is a next-generation web-based remote collaboration solution. Be it remote desktop sharing, remotely accessing another computer or remotely assisting your customers, colleagues or friends while on the move, Banckle Remote Access is a complete Remote Help Desk solution.
Banckle Remote Access’s state-of-the art User Interface is simple and extremely easy to get familiarized to within few minutes. This secure remote technical support app is based on a flexible and reliable architecture that delivers high performance and maximum industry compliance while efficiently scaling to grow with the needs of your business.
Banckle Remote Access boosts productivity of your Online Support Desk personnel by encouraging team-work and multi-tasking through its state of the art features.
Banckle Remote Access's security is unmatched and there are no advertisements and pop-ups to annoy you. This remote assistance solution is accompanied by world-class customer support and unshaken reliability. Banckle provides you various ways to reach us. We offer you help material, in the form of formal documentation as well as video tutorials. You can also share your feedback and post feature requests at our official Feedback Community.
Use Banckle Remote Access to improve your customer’s satisfaction while reducing IT-Helpdesk, travel and support costs greatly. Be it usability, productivity, security, support and reliability, Banckle Remote Access is the best choice to move your business forward.
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Tabbed User Interface
Productivity is all about multi-tasking and how well you manage various tasks simultaneously. Banckle Remote Access’s tabbed user interface helps you achieve this feat. Through this cool feature it allows you to do various stuff at the same time.
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Real-Time File Transfer
Banckle Remote Access is all about resolving issues of the remote users through remotely accessing other machines. Many a times you as an operator would want to transfer a file to the remote user or vice versa.
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Support for Multiple Languages
Everyone loves ones native language and feels comfortable communicating in it. Banckle, through its multiple language chat support, has tried to bridge the gap between you and your customers/peers. Moreover, the users can translate Banckle Remote Access’s user interface into their native language.
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Conduct In-Session Chat
Banckle Remote Access allows end-users and support agents to engage in text chat during an assistance session. This feature facilitates much better coordination, and allows support queries to be resolved quicker.
