Through Banckle Chat you can communicate with your website visitors to turn them into loyal customers. You can efficiently collaborate with the customers to know what they expect from your products and services. This live support application helps you grow as a user-centered business.
Banckle Chat is extremely usable and you will love its super-easy customization. At the same time, through its powerful administration, you feel empowered to control its working the way you want it.
The productivity and ROI that you can achieve through Banckle Chat is second to none. Its diversity allows you and your customers to access it from anywhere, anytime.
Banckle Chat also encourages your online support agents and operators to work as one unit. This empowers them to efficiently address the customer queries.
Banckle Chat outclasses its competitors when it comes to collecting important data about your website visitors and tracking their browsing patterns on your website. This gold-mine of information enables you to reach out to prospective customers with utmost confidence at a more personal level.
Banckle Chat makes it very easy for you to monitor your live customer support staff and gauge their performance. When it comes to keeping an eye on the stuff, Banckle Chat never misses a thing. Moreover, it presents all the data and statistics to you in the form of interactive and graphical charts and reports.
Lastly, when it comes to providing world-class customer support, Banckle provides you various ways to reach us. We offer you help material, in the form of formal documentation as well as video tutorials.
You can also share your feedback and post feature requests at our official Feedback Community.
Its service-oriented architecture provides Banckle Chat a true platform, OS and browser independence, which means that it is accessible from anywhere, at anytime.Banckle Chat works perfectly on Windows, Mac OSX and Linux as well as on all the popular web browsers.
Banckle Chat offers you an elegant online chat operator’s panel in the form of a highly elaborative dashboard. This dashboard consists of various reports and statistical data that you can use to learn where your business is heading.
Expanded Graphical View of Charts is a great feature to help you have a more focused look at your desired statistical chart. With just a single click you can expand the view of any chart and avoid distractions while analyzing the valuable data gathered and displayed to you via Banckle Chat.
Productivity is all about multi-tasking and how well you manage various tasks simultaneously. Banckle Chat’s tabbed user interface helps you achieve this feat. You can open multiple chat windows and do various stuff at the same time.