Multiple live chat operators could initiate Operator-to-Operator chat sessions to seamlessly communicate with each other. Users have the edge of multitasking by leading multiple chat sessions and becoming more effective by assisting multiple customers simultaneously. Supervise signed in operators and intervene wherever required, benefit your customers as well as a growing team.
Website visitors can leave offline messages while you are away. Forward received offline messages to your email. Respond to offline messages right from your inbox. Redirect the visitors to a specific webpage when you are not available. Never miss out on any customer query even in your absence.
Customize your email and offline message templates. Insert your own email address.
Banckle offers SaaS based web solutions with 99.9% uptime guaranteed. If there is a 0.1 % chance of downtime, we always notify app users with in-app notifications about the scheduled downtime.
Plans ranging from Free edition to Premium edition, suitable for startup to enterprise level customers. Economical options for everyone, with generous discounts for long term subscriptions.
Just a click away, on the spot assistance from live Banckle customer support team. You have any question, query or issue, you are always welcome to ping our live chat agents and let them do what they do best…Help You!
Truly customer driven apps! Share your feedback on the Banckle Community forum, a unique and most efficient way we use for improving our apps.Submit Ideas, Questions, Problems or Praises regarding Banckle services, and help Banckle in shaping future of online collaboration.
Powerful web APIs to build Banckle Chat functions into your own applications, fully customizable. Helper libraries for developers. Based on most common scenarios, documentation holds how-to articles to provide you with a head start and assists you in setting up and using your favorite live chat solution.