Integrating the app into your website is simple and easy. Just copy the available widget code, paste into your website html and you are ready to live chat to customers. We provide plugins for popular third party platforms like Joomla, WordPress, Drupal and Shopify which make integration of your favorite live chat application even simpler.
Send your live conversations to Banckle.CRM and keep track of all your live customer interactions in a centralized location. Create corresponding business leads, follow up with prospective customers to discuss and finalize leads. Give your customers live demos by instantly starting a meeting from within Banckle.Chat App, remotely access their systems or share your screen. Banckle in-app connections distinctly improve your productivity.
Translate online chat sessions into the native language depending upon customer’s location in real time to make them feel supported and reducing the barrier to sales converstion.
Continue assisting your customers live on the move using our mobile iOS and Android apps. Be it your iPhone, iPad or Android device, seamless live customer support is just a touch away.
Explore your creative side using a set of powerful APIs to enhance or customize available app functionality.
Keep an eye on how visitors are moving through your website. Also view their demographical details including the country, OS and browser in use to offer them the best online customer support experience. Integrate Google Analytics to gain the edge in obtaining visitor monitoring data on your website.